Welcome to DDA Teleconsult Holding B.V. Privacy Notice

This information has been produced to help you understand everything you need to know about the way DDA Teleconsult Holding B.V. collects, uses, and shares personal data, what your legal rights are and how to exercise them.

We hope you’ll take some time to read this document; we’ve tried to keep it all as simple as possible and to avoid jargon, and we’ll make our best efforts to keep you informed if there are any changes to the way we process your personal data in the future.

DDA Teleconsult Holding B.V. takes its responsibility for protecting your data very seriously and we do advise you to get to know our practices. If there’s anything here you don’t understand, or if you want to ask any questions, please feel free to contact us.

Who is the Data Controller?

We are DDA Teleconsult Holding B.V. 

Registered address: De Kooi 3, 1394NE Nederhorst den Berg

Registration number: 76585387

DDA Teleconsult Holding B.V. consists of the following legal entities: Direct Diagnostic Alliance S.L., Teleconsult Group B.V., Teleconsult Europe B.V., DDA Teleconsult International B.V., TCE Detadoc B.V., Teleconsult Screening & Trials B.V. 

In this document DDA Teleconsult Holding B.V may be referred to as “we”, “us”, 2the organisation” or “our”.

What kinds of Personal Data does DDA Teleconsult Holding B.V. Process?

DDA Teleconsult Holding B.V. collects personal data for various purposes; with that in mind we have created a list of the types of personal data that we may collect, either directly from yourself or from other sources, in order to achieve those purposes. 

The kinds of personal data we may collect include:

Client Name, title, email address, telephone
Applicant  Name, address, DOB, telephone, email address, work experience, education history 
Candidate (medics) Name, address, DOB, telephone, email address, work experience, education history, medical registration details
Supplier  Name, email address, telephone
Consultants (medics) Name, address, DOB, telephone, email address, work experience, education history, medical registration details

What are the reasons DDA Teleconsult Holding B.V. collects Personal Data?

Legal Obligations and Contractual Necessity

DDA Teleconsult Holding B.V. uses personal data firstly to fulfil any contractual obligations that exist between us and yourself. Where we request personal data be provided to enter into, or meet the terms of any such contract, you will be required to provide the relevant personal data or we will not be able to deliver the goods or services you want. In such cases the lawful basis of us processing the personal data is that it is necessary for the performance of a contract.

We are required by law to process personal data for purposes relating to our legal obligations, these include:

  • To provide for our financial commitments, or to relevant financial authorities;
  • To comply with regulatory requirements and any self-regulatory schemes;
  • To carry out required business operations and due diligence;
  • To cooperate with relevant authorities for reporting criminal activity, or to detect and prevent fraud;
  • To investigate any insurance claims, claims of unfair dismissal, claims of any kind of harassment or of discrimination, or any other claim whereby the organisation may have to defend itself.

 

Legitimate Interests

DDA Teleconsult Holding B.V. may process Personal Data for any of the following purposes, which are considered to be within our legitimate business interests:

 

  • Managing our client and vendor relationships;
  • Assessing the suitability of job candidates or teleradiologists and the associate qualifications for positions;
  • Providing workforce solutions and connecting people to work;
  • Organizing workflows and answer related questions;
  • Managing performance;
  • Operating, evaluating and improving our business (including developing, enhancing, analysing and improving our services; managing our communications; performing data analytics; and performing accounting, auditing and other internal functions);
  • Providing goods and services where it has been requested;
  • Processing payments;
  • Sending promotional materials, alerts regarding available positions and other communications;
  • Communicating about, and administering participation in, special events, promotions, programs, offers and surveys.
  • Responding to individuals’ inquiries;
  • Sending notification on subjects to individuals who have asked to be kept informed;
  • Monitoring and improving the quality of the services we offer, and to better understand customers’ needs by requesting feedback, or reviews of the services provided, or sending survey forms;
  • Sending notifications of any changes to the goods and/or services provided that may affect people;
  • Improving the organisations website so content is delivered more efficiently;
  • Enhancing the security measures in place that protect data we are responsible for.

In addition to the activities listed above, if you are a job candidate and you apply for a position, we use the information described in this Privacy Notice to:

  • Provide you with job opportunities and work;
  • Assess your suitability as a job candidate and your associate qualifications for positions.

Where does DDA Teleconsult Holding B.V. obtain Personal Data from?

We will collect personal data directly from you in various ways. This could include when you complete an online form, or if you provide the data directly to a representative of DDA Teleconsult Holding B.V..

We may also gather personal data by any of the following methods:
  • LinkedIn to come into contact with certain persons
  • From local or national authorities provided for specific purposes. 

Who will DDA Teleconsult Holding B.V. share your Personal Data with?

To achieve the above stated purposes for which we process your personal data, we may have to share your personal data with certain third parties.

We shall make all reasonable efforts to ensure that any third-party we share your personal data with is also compliant with data protection law.

The kinds of third parties we may share your personal data with include:
  • Other members of a group of companies to which DDA Teleconsult Holding B.V. belongs.
  • Our clients who may have job opportunities available or interest in placing our job candidates.
  • Our clients if they request to approve the passport copy or C.V. of the medical specialist before granting access to their medical images.
The specific types of third-party DDA Teleconsult Holding B.V. may share your personal data with include:

Google Google workspace
Exact Online Bookkeeping software
Snipeit Asset registration
SignRequest and Adobe Sign E-signing software
Atlassian JIRA ticketing system
IT Services Provision of IT support
HR advisors To ensure employment rights of employees are met
Payroll services Payroll delivery
Credit control For debt recuperation
Bookkeepers and accountants Finance, administration and control

DDA Teleconsult Holding B.V. also act as a joint controller with TXM Teleconsult https://www.txmhealthcare.co.uk/privacy-policy/

Where will DDA Teleconsult Holding B.V. store your Personal Data?

As a part of our standard business practices, we may transfer your personal data to organisations based in countries that have not been granted an adequacy decision under the General Data Protection Regulation.
Where data is transferred to such countries, we shall ensure that specific safeguards or derogations have been established.

These might include where the data transfer is necessary in order to fulfil a contract between us and yourself, where we have received your specific consent after having made you aware of any risks involved, or where approved contracts are in place between us and the third-parties involved that ensure the recipient organisation has a suitable standard of data protection in place.

How do we protect Personal Data?

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. We run an Information Security Management System which is ISO 27001 certified.

How long will DDA Teleconsult Holding B.V. keep your Personal Data?

We will keep your personal data only for as long as required to achieve the purposes for which it was collected, in line with this privacy notice.

The following criteria are what determine the period for which we will keep your personal data:

  • Until we are no longer required to do so to comply with regulatory requirements or financial obligations.
  • Until we are no longer required to do so by any law we are subject to.
  • Until all purposes for which the data was originally gathered have become irrelevant or obsolete.



Your Rights, Our Responsibility

There are several rights granted to you immediately upon providing us with your personal information; some of these are mentioned above. We’d like you to know that at DDA Teleconsult Holding B.V. we take your rights seriously and will always conduct ourselves in a way that is considerate of our responsibility to serve your legal rights. 

The Right of Access

This grants you the right to confirm whether or not your personal data is being processed, and to be provided with relevant details of what those processing operations are and what personal data of yours is being processed.

If you would like access to the personal data we have about you, we ask that you contact us using the details below.

The Right to Rectification

This one is fairly straightforward; if you notice that the data we have about you is inaccurate or incomplete, you may request we rectify the mistake. We will make every effort to respond to requests of this type immediately.

The Right to Erasure

Otherwise known as the ‘right to be forgotten’, this gives you the right to request your personal data be deleted.

This is not an absolute right; if you were to request that we erase your personal data, we would erase as much of that data as we could but may have to retain some information if it is necessary.

Where we have received a request for personal data to be erased, if it is necessary for us to retain some of that information we shall ensure that the remaining data is used only when and where it is absolutely necessary.

The Right to Objection

The right to object is a basic freedom all democracies enjoy. If you wish to object to the way we use, or have used, your personal data you may do so freely.

The Right to Complain

We will always try to maintain the highest standards and encourage the confidence our customers have in us as an organisation. To achieve this, we request that any complaints be first brought to our attention so we can properly investigate matters. If you would like to complain about DDA Teleconsult Holding B.V. to a regulatory body, you may do so by contacting your local data protection supervisory authority.

DDA Teleconsult Holding B.V. Contact Details

DDA Teleconsult

De Kooi 3, 1394NE Nederhorst den Berg

+31 (0)85-0607705

dpo@directdiagnosticalliance.com

Who is the DDA Teleconsult Holding B.V. Data Protection Officer?

Ametros Group Ltd

Lakeside Offices, Thorn Business Park

Rotherwas Industrial Estate

Hereford

Herefordshire

England

HR2 6JT

0330 223 2246

dpo@ametrosgroup.com

www.ametrosgroup.com