FAQ

New to TeleConsult Europe benefits?
Below you will find questions many of our clients ask when they first get in contact with us,

Q: Are your radiologists based in Europe?

A: Yes, we use only European-based and trained radiologists for our double read to ensure the highest quality.

Q: Are your radiologists Board Certified/Board Eligible?

A: Yes, we hire only highly trained radiologist. All are board certified for your country in radiology.

Q: Is your professional liability carrier reputable? What are your coverage amounts?

A: Our radiologists are covered by a top-rated insurance carrier. We will provide full details on our professional liability policy before completing the contract with you.

Q: What IT systems do we need?

A: We can tie into your hospital's existing PACS systems or Radiology LAN, and provide all equipment or connections necessary for the image transfer. All connections are provided through our partner Telindus Group, this ensures you the highest compliance with patient data security. If you do not have existing radiology systems, we can provide IT expertise to find the right solution for you.

Q: What about security? Will our images be secure once they leave our hospital?

A: Our network ensures the confidentiality and security of your images and data. Images travel through our Virtual Private Network (VPN) to a high-level security data centre located in the Netherlands, then to our radiologists.

Q: Can our Radiologists consult your radiologists?

A: Yes, any physician ordering exams, can talk with our radiologists. We provide each facility with a dedicated phone line, which routes incoming calls to the radiologist who has interpreted the study. This saves time and boosts your referring physicians' satisfaction.

Q: What is the normal timeframe for implementing TeleConsult radiology's service?

A: Our dedicated, experienced implementation staff  will get you up and running as quickly as possible. The time frame varies from as little as a week, depending upon the circumstances. Our immediate access to all necessary equipment means we can schedule a site visit quickly.

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